Terms & Conditions

The following are the Terms and Conditions for the use of this website and the purchase of products from Indigo (“The Company”). Use of this website constitutes your agreement to be bound by these Terms and Conditions.

Quotations & Pricing

Quotations are given on the basis of costs at the time of issue quantity requested and information supplied . The Company does retain the right to revise our prices at any time to reflect changes in our costs such as but not limited to: goods, carriage, labour, overheads, government taxes and exchange rates.


We accept payment online by VISA, MasterCard, American Express, Paypal. You may also pay ‘offline’ via Cheque, Bank Draft, Postal Order or Bank Transfer. VAT is charged at the current rate where applicable. Goods will only be despatched once payment has been received in full. All products remain the property of The Company until payment is received in full. Please note that cheques are subject to clearance and goods will not issue until cleared funds are received.


We have made all reasonable efforts to ensure each photograph accurately reflects the product being sold. On occasions, there may be minor differences between the product’s appearance in the photograph and the item delivered due to manufacturing changes beyond our control. Colours and finishes may vary.

Personalised Goods

Please ensure you or the party submitting the order check the spellings of any names provided as our visual management product shop will rely strictly on the information as input by the party placing the order and cannot be responsible for any error on submission.

Unavailable Products

If an item is out of stock, the sender will be notified as soon as possible and will have the option of 1) awaiting stock availability, 2) selecting an alternative item or 3) being given a full refund.


Your order is processed by our visual management product company the moment it is received. Prices of individual items typically do not include delivery charges except where indicated. We employ third-party courier services to deliver your order. Although we provide an indication of typical delivery times, specific delivery times or dates cannot be guaranteed. Claims for non-delivery must be made within 20 days.

For orders being shipped outside the Republic of Ireland, The Company cannot be held responsible for importation taxes/duty charges.

All address information must be accurate including the postcode where appropriate and the recipient’s telephone number. The Company cannot accept responsibility for late or non-delivery if the recipient’s address and telephone details are insufficient or incorrect. The goods shall be deemed to have been delivered when the courier obtains receipt of the goods confirmation from any person at that address.

It is the customer’s duty to ensure that someone will be available to sign for the product, which will be delivered by third party couriers. Where the courier is unable to find a person to accept delivery, a calling card will be left for the recipient to contact the courier and arrange to pick-up from the local depot or agree an alternative delivery time or alternative location at the discretion of the courier. If the recipient fails to make contact in good time, the goods are returned to The Company and a charge will be made for re-delivery to the original or an alternative address.

Returns & Refunds

Please see our visual management product shop full Returns Policy here. This Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC).

These terms do not affect your statutory rights.

Indigo is a trading name of Indigo Signs Limited Company Number 418816